NEX CARD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital name card, portfolio, and business page platform (the "Service").
Information We Collect
Information You Provide
- Account Information: Name, email address, password, and profile details when you register.
- Card Content: Contact information, social links, business details, photos, and portfolio materials you add to your cards.
- Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store credit card numbers.
- Communications: Messages you send us through support channels or feedback forms.
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, and interaction patterns within the Service.
- Device Information: Browser type, operating system, screen resolution, and device identifiers.
- Log Data: IP address, access times, referring URLs, and error logs.
- Analytics: Aggregated and anonymized data collected through privacy-respecting analytics tools.
How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and send related information (receipts, confirmations).
- To send administrative notifications (service updates, security alerts).
- To respond to your inquiries and provide customer support.
- To monitor usage patterns and detect fraud or abuse.
- To comply with legal obligations and enforce our terms.
Information Sharing
We do not sell your personal information. We share data only in these circumstances:
- Service Providers: Third-party vendors who help us operate the Service (hosting, payment processing, analytics) under strict data processing agreements.
- Legal Requirements: When required by law, subpoena, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice).
- With Your Consent: When you explicitly authorize sharing.
Cookies & Tracking
We use cookies and similar technologies for essential functionality, preferences, and analytics. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.
Data Security
We implement industry-standard security measures including TLS encryption, encrypted database storage, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data and account.
- Export your data in a portable format.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at privacy@nexcard.app. We will respond within 30 days.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we remove personal data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).
Children's Privacy
The Service is not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@nexcard.app
- Website: nexcard.app